Added: August/03/2005 at 2:37pm | IP Logged

I do not have any programming knowledge and have what might be a simple question.

I am having a hard time getting my hosting company to modify the rights on the data folder. They state they support ASP and access databases however this is the response I got when I requested the modify permissions set for the internet guest account:

Were the rights changed on the data folder?  No, we do not manage rights to folders.

My question to you is: Doesn't supporting asp require those permissions be set on the database folder or can asp (not just aspprotect) work without those rights modified?

Thanks

Added: August/03/2005 at 4:49pm | IP Logged

any asp code that accesses an access database, writes to text files, or allows for picture uploading will need permissions set on certain directories

every application out there is going to need permissions set at some point

its just a fact.. and if your hosting company does not give you a way to manage permissions or have it done when you ask they do not know what they are doing and they are not supporting your asp hosting needs

see my article for more info on the whole process
http://support.cjwsoft.com/code/moreinfo136-1.htm
the part newar the bottom talks about hosting companies

Added: August/03/2005 at 6:35pm | IP Logged

btw: who is this hosting company anyway ?

and did they give you access to a control panel that lets you manage your site ? sometimes that is where you manage those permissions if their interface supports it

lastly, are frontpage extensions installed in your web so it can be connected to via frontpage ?

Added: August/04/2005 at 9:18am | IP Logged

The company is called Eschelon - there customer service leaves a lot to be desired. I have contacted them again and they said that they require the account holder to manage permissions, they won't make changes. I wish they would have told me that a week ago when I asked them about changing the permissions. They haven't responded to me yet how I am to do that though.

Frontpage ext. are not installed.

Once I hear back from them about how I connect to manage rights I should be all set.

Thanks again for all your help!

Added: August/04/2005 at 9:20pm | IP Logged

I finally spoke with someone who knew what I was asking for and they set the rights and all is fine.

Thanks for your help. Wish all business' had customer support like here