Added: June/02/2005 at 10:57am | IP Logged

I am trying to set up ASP protect 6 and have a problem that when a new user registers their email is not transferred to the database.

I can see the rest of their entries both in the database and in the admin/edit form but not the email.

Any ideas?

Added: June/02/2005 at 11:04am | IP Logged

humm, did you edit any of the registration code ?
this is not something anyone has ever mentioned and the aspprotect 6 code has not been changed in over a year ?

can I see where there is happening ?
I may need ftp or frontpage access to the server in order to troubleshoot unless you can provide me with more details here.

thx..

Added: June/02/2005 at 11:34am | IP Logged

Christopher
We are actually having a lot of problems with this software.

Apart from the above problem of the email not being in the database as details above we also do not get any reply emails from any forms, the mass email button does not appear and the forgotten password does not send emails either.

We have CDONTS Version: 2.80 Installed as the email system, this is operational on the server. I have tested this with server_info.asp to check.

I can email you direct any other information you may need.

Regards

Added: June/02/2005 at 12:34pm | IP Logged

Christopher

I have gone back to your original files and uploaded them to another server folder and instead of using a DSN I have tried this with a DSN less connection and changed the database to MS Access 2002.

This has corrected the problem.
I will check this out again using the DSN with access 2002 to see if this was the problem. It may be something to do with an older format of database on this particular server.

I will let you know what I find.

Thanks for your  quick reply.

Added: June/02/2005 at 1:15pm | IP Logged

dsn-less is the way to go..
http://support.cjwsoft.com/code/moreinfo9-2.htm

you also need to use newer versions of the database as the odbc drivers on the server are sometimes very new and no longer work with access 97 databases

Added: June/03/2005 at 3:57am | IP Logged

Yes, you are right.

We have now tested it using the DSN less connection with Access 2002 and it works fine. We have also tested it again with a DSN using 2002 and this also seems to work.

The comment about speed is a consideration although I have not noticed any differences. ( we only have a few database entries at this time).

Thanks for your help