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ASPBanner Unlimited Version 8.0
 CJWSoft Support Info : ASPBanner Unlimited Version 8.0
Subject Info: Server MSXML Timeout Error A d d  -  P o s tAdd P o s t
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ASteenbuck
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Joined: August/20/2008
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Added: August/20/2008 at 10:30am | IP Logged Quote ASteenbuck

Hi, we recently integrated ASPBanner into our homepage (www.boatus.com). However we are experiencing massive stability problems with the page. We are getting msxml timeout messages everywhere that a banner should be displayed. Our IT department has assured me that it is not a problem with the server, but something in the banner script that is causing the errors. Because it crashed our homepage, the banner rotators on the homepage have been taken down. The test page is http://www.boatus.com/default_rotator.asp, but that seems to work fine. Has anyone else experienced errors like these?

--Andrew
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cwilliams
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Joined: April/06/2004
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Added: August/20/2008 at 1:59pm | IP Logged Quote cwilliams

try a different method of diplaying banners.. like the iframe method.

sounds like the server can not handle the load to the xml parser component..

course without stats on just how busy this website is it's hard to say..



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cwilliams
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Added: August/20/2008 at 2:05pm | IP Logged Quote cwilliams

I did look at what you doing and you are showing a lot of banners at once per page... the microsoft xml parser component probably can not deal with that many requests from within the same domain.. it is a problem microsoft warns about..

multiple that by however busy your site is and it could be getting hit very hard

so again try calling banners using one of the other methods..  the iframe method works very well and under that scenario instead of asking the server to invoke the xml parser 20 times per page you are doing the actual calls to the banner system client side which should make a huge difference

alternatively you can move aspbanner to a different domain or sub domain within a different application pool... that is really the best way to run it when dealing with really busy sites because the xml parser wont have the same domain issue.. and the banner system will be isolated and running in it's own pool



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Best Regards, Christopher Williams www.CJWSoft.com
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